Managed IT Services
We provide a wide range of services such as alerts, security, patch management, data backup and recovery for varied client devices including servers, desktops, notebooks, storage systems, networks and applications gaining a name among other managed service companies.
In the information technology area, topologyconnect technologies provides all the major managed services which appear to evolve around connectivity and bandwidth, disaster recovery, network monitoring, and security virtualization. And beyond these traditional application and infrastructure management, these managed services may also include storage, desktop and communications, and mobility.
Managing IT infrastructure efficiently is critical for enterprises to go beyond “business as usual”. Superior infrastructure management processes ensure predictable delivery of customer applications, with high reliability, security and performance. topologyconnect collaborates with its customers to implement smarter IT infrastructure management strategies. Our expertise in remote infrastructure management and operations can reduce overhead costs by over 50%. We offer flexible and SLA driven engagement models. topologyconnect Technologies offers end-to-end infrastructure services that cover the entire spectrum of infrastructure management and are integrated across all infrastructure areas. topologyconnect technologies solutions are aimed at bridging the skills gaps in your infrastructure management through staff augmentation and delivering flexible staffing to meet your project goals. Our holistic approach helps clients in their transformation journey by outsourcing their IT activity.
Data Center & Network Administrative Services
Cloud managed service
We can offer businesses the right blend of private and hybrid cloud solutions to meet our clients needs. With the continued and accelerating move to cloud computing, notably IaaS and SaaS.
Managed Security Services
Our managed security services are designed to serve as a remote extension of your security staff. As a managed security service provider, we provide turnkey solutions for your complex information security challenges. By combining and correlating log activity, our services help eliminate blind spots and provide visibility to what really matters.
Applications Managed services
Our Application Managed Services team delivers world-class capabilities, customized for your operations and needs. Drawing on deep cloud functional and technical skills, as well as expertise across a wide array of enterprise applications, Our application support, and maintenance services include enhancements, ITIL services, transition, knowledge transfer, 24*7 support, L1, L2, and L3 support, production support, service help desk, monitoring, etc.
The approach of our Managed service model
Phase 1: Kick-off
- Engagement definition
- Identify critical functions Transition
- Initial SLAs
- Roles and responsibilities
- Project management
- Risk mitigation plans
- Client engagement model
Phase 2: Transition
- Knowledge transfer
- Implement processes Execution
- Capturing metrics
- Kickoff validation
- Implement reports & SLAs
Phase 3: Execution
- Execute to SLAs Continue to support and Roll-off
- Dashboard reporting maintain current operations
- Continuous improvement Optional
- Client status meetings
- Steering committee
- Renewal
- ROI and TCO new projects
Phase 4: Roll-Off
- Renewal
- Retirement
- Rewrite
